Frequently Asked Questions
- DUTIES AND TAXES
- CAN I UPDATE MY SHIPPING ADDRESS?
- CAN I RETURN OR EXCHANGE MY ORDER?
- RETURNS AND EXCHANGE POLICY
- CAN I CANCEL MY ORDER?
- CANCELLATION POLICY
- TRACKING INFORMATION IS NOT POPULATING ON THE CARRIERS WEBSITE
- WHEN WILL I RECEIVE TRACKING INFORMATION FOR MY ORDER?
- TRACKING INFORMATION STATES THAT MY ORDER IS DELIVERED BUT I DON'T HAVE IT. WHAT'S NEXT?
- TRACKING INFORMATION HAS NOT UPDATED IN A FEW DAYS. WHATS NEXT?
- I NEED TO REPORT A DAMAGED PRODUCT